This Privacy Statement covers the following web sites: Bikemag.com, Snowboardermag.com and Surfermag.com.
Primedia
and its family of consumer publications are strongly committed to protecting
your privacy and providing a safe online experience for all of our users and
subscribers while offering the highest quality publications and services to
them. Because we gather certain types of information about and from users and
subscribers so that we can fulfill your requests and better serve your needs,
we feel you should fully understand the terms and conditions surrounding the
collection and use of this information. This privacy statement discloses what
information we gather, how we use it, how to correct or change it, and what
steps we take to safeguard personal information provided to us both online and
offline. Please note that some of our websites are subject to separate privacy
policies. We encourage you to always check the privacy policy on each website
you visit to be sure you understand the privacy policy governing that site.
Please read the complete Online Privacy Policy below, as well as our Terms and
Conditions of Use, and contact us if you have any questions.
What Information Do We Collect About You?
Information Users Volunteer
Subscriptions and Orders
Information Collected Automatically
Other Information
What Do We Do with Information We Collect?
How Do We Share Personal Information?
Primedia and Its Agents
Participating Vendors
Credit Card Companies
Advertisers, Sponsors and Promotional and
Business Partners
Important Note
How Do We Use Cookies?
How Do We Use Web Beacons?
What About Third Party Advertisers?
How Can You Control Your Personal Information?
Security of Your Personal Information
Children's Privacy
Links
Changes in Corporate Structure
Visitors Outside the United States
Changes to Our Privacy Policy
Contact Information
WHAT
INFORMATION DO WE COLLECT ABOUT YOU?
You can visit our websites, read articles and other materials, and check on
offerings without giving us any personally identifiable information. So that we
can provide our users and subscribers with the most efficient and enhanced,
personalized service, we request information about you in certain
circumstances, and also collect certain information automatically. We also use
contact lists and other information we may obtain from third parties. For the
convenience of our customers and to better serve you, a customer account
includes all the collected personal information we may have, but you can update
or correct your contact information or change your preferences about receiving
offers and information from third parties or us at any time.
Information
Users Volunteer
We collect personally identifiable information, such as names, mailing
addresses, and/or e-mail addresses, when you subscribe to one of our magazines
or place an order (see the section below for more information on subscriptions
and orders), or through optional, voluntary registration atone of our web
sites. Occasionally, we may also request demographic information, such as age,
gender, hobbies or interests. Often this additional information is optional or
requested anonymously in connection with a survey. Website visitors may
register to receive one of our e-mail updates, or to enter online contests and
sweepstakes, and we may offer offline contests and sweepstakes as well.
Registration may also be required to participate in message boards, bulletin
boards, or chat rooms at our websites, and may be requested in connection with
certain surveys. Sometimes registration can be accomplished by submitting only
a user name and password. Other types of offerings require submission of
additional information. The information we collect may include your e-mail
address, name, address, phone number, age, gender, hobbies, family information,
and similar demographic information or information related to your interests.
For example, our automotive publications and websites may ask about the type of
car you drive. Registration forms will indicate what information is required
and what information (if any) is optional. This information may be collected
during registration on a site or in connection with specific activities, for
example, signing up for a newsletter, entering a sweepstakes or contest, or
answering a survey.
Subscriptions
and Orders
If you wish to
subscribe to one of our publications or place an order for products or services
online, you must generally establish a credit card account with our vendors or
us. In addition to the customary information needed to fill your order (full
name, address, ship-to name and address, gift information, etc.), subscriptions
and orders necessitate collection of additional personal information, such as
your credit card number and credit card expiration date. Most of our websites
allow visitors to subscribe to our publications online, and some sites also
offer areas where you may purchase items online. We offer online and offline
subscribers a "bill me" option if they do not wish to use a credit card,
but visitors should check online stores to see if other payment options are
permitted for online store purchases apart from credit cards.
Information Collected Automatically
We also may collect your IP address, browser type, domain name, access times
and referring website address. This helps facilitate your online experience at
our websites. In addition, we use cookies to track usage patterns at our site
and to control the display of ads, as well as to offer other functionalities
(such as screening for age, helping to track items in your shopping basket at
sites which offer online shopping opportunities, and "recognizing"
you to speed up your log-in when you visit our sites). See below for more
detail on cookies.
Other
Information
We conduct market research in an effort to continually improve our publications
and websites and may purchase lists of potential subscribers or customers from
third parties. Those lists may include information on current subscribers or
customers. This information is included in our database. That helps us, for
example, minimize multiple mailings and e-mailings, and provide information
tailored to your interests.
WHAT DO
WE DO WITH COLLECTED INFORMATION?
We use information you provide to fulfill your requests and improve our
publications, products and services. We may, from time to time, produce reports
for advertisers, sponsors and vendors containing anonymous, aggregate information
about our users and subscribers, such as demographic, age and online usage
information. This allows us to provide content and offers that are most
relevant to our subscribers and users and to work more closely with
advertisers. We do not include any personally identifiable information of our
users in these reports.
We use
personal information so that we may display or send custom, personalized
content to our website visitors and to send newsletters, mail, e-mails,
features, promotional material, surveys and other updates, information or
offers to our users and subscribers. A user may, at any time, opt out of
receiving such information. We also use collected information to evaluate and
administer our products and services, fulfill customer requests, like
subscription and other orders, respond to any problems that may arise, such as
magazine delivery failures, difficulties in navigating our sites or accessing
certain features, as well as to gauge user trends to determine what products
and services are most popular with users.
We allow users of our website to send articles or links by
email to other parties who may be interested in them. We do not retain any
email addresses (unless you are a member who already has voluntarily provided
your email address) of either the sender or recipient of such articles or links
after they are sent, and do not share "send a friend" e-mail
addresses with third parties. Of course, we use personal information to allow
you to subscribe online or to make product purchases at certain of our
websites. Rest assured that we and our technical and fulfillment agents and
consultants follow careful procedures to safeguard credit card data in
connection with your transactions.
HOW DO
WE SHARE PERSONAL INFORMATION?
Personal information is available to Primedia and its technical and fulfillment
agents and consultants who make this site and our publications, products and
services available to you. Anonymous information is available to our
advertisers, sponsors and promotional and business partners. We share your
personal information with third parties only as described below.
Primedia
and Its Agents.
Primedia
may access both anonymous, aggregate demographic data and any personal
information you provide for internal marketing purposes, including sending you
notices of subscription renewal deadlines, new publications, services or
products we offer likely to be of interest, and filling subscription and other
orders. To facilitate subscriptions and orders, Primedia will cache your order information,
and create an authorization with a merchant account (i.e., your credit card
company). There are many companies who may be required to assist Primedia in
making its publications, products and web sites available to you. Web host
firms, technical and database consultants, advertising agencies, and
fulfillment firms, including firms assisting us in offering contests and
promotions, may have access to personally identifiable information in the
course of making our products and services available. All companies working for
Primedia must comply with our information collection, use and disclosure
policies, and are not permitted to sell your information to third parties or to
use it except as authorized by us and you, or as permitted or required by law.
Participating
Vendors.
Some of our
sites offer opportunities to make purchases online from special participating
vendors. On sites with online purchase opportunities for products and
merchandise, we will also give participating manufacturers, retailers,
wholesalers or distributors the order information and authorization for the
merchant bank. Any time you order from a participating vendor, that vendor will
automatically have all the information related to the order. Participating
vendors may use that information to advise you directly of other products and
offerings that they provide. Primedia is not responsible for their privacy
policies, and urges you to inquire about their information practices. In
addition, all vendors will receive the same anonymous, aggregate data that our
advertisers do.
Credit
Card Companies.
As in any
transaction, your credit card company will have all relevant information about
the name of the vendor, item(s) purchased, and date and total cost. Primedia
will not otherwise provide any personal data to your credit card company.
Advertisers,
Sponsors and Promotional and Business Partners.
We share
anonymous, aggregate demographic information (such as gender, age, income,
hobbies, interests, etc.), and anonymous information obtained from cookies and
similar technologies, with our advertisers, sponsors, promotional and business
partners, and with participating vendors at sites offering online sales
opportunities. No personally identifiable information is disclosed to any of
these third parties in providing these reports. Credit card numbers, bank
account numbers, and passwords are not shared with advertisers, sponsors or
promotional partners, and are only shared with specific vendors with whom you
place an online order.
Offline and
online contact information is handled differently. As is customary in the
publications business, offline contact information is shared with third parties
who may send you offers or information about their products or services. You
must opt-out if you do not wish to receive information from third parties or us
by mail.
Your e-mail
address is not shared with third parties unless you opt-in to receiving
information from third parties. In other words, we may extend e-mail offers to
users or subscribers on behalf of our business partners about a particular
product or service that may be of interest to you, but only if you have
indicated that you would like to receive those offers. If you wish to receive
such offers, we do not share or disclose your name or e-mail address to those
business partners, but will send you the information or offers on their behalf.
As result, although Primedia may receive a fee from our business partners for
this service, Primedia sends all the offers so that your personal information
is never shared with any outside third party. Of course, you may opt out of
receiving those offers at any time.
Sometimes
we will give you the opportunity to opt in to receive e-mail offers from third
parties not affiliated with Primedia. If you decide to accept these offers, we
will provide, with your consent, your contact information to the third party.
At our websites, visitors will also have opportunities to sign up directly with
certain advertisers and sponsors to enter contests or sweepstakes, receive
e-mail updates, or to receive information directly from them. Third party
vendors and advertisers will also use technical and other consultants. We urge
visitors to carefully review the privacy policies of these firms. Primedia is
not responsible for the privacy policies and procedures of any third party.
You should
be aware that if you voluntarily disclose information, personal or otherwise,
online in any community area (whether through Primedias websites or any other
service available online), that information can be collected and used by
others. For example, if you use chat, forums, bulletin boards or message
boards, or if you post personal information online (such as your e-mail
address), you may receive unsolicited messages from others. Primedia has no
control over this use of your personal information.
Important
Note
We reserve the right to use or disclose any information without notice or
consent as needed to satisfy any law, regulation or legal request; to conduct
investigations of consumer complaints or possible breaches of law; to protect
the integrity of our site and our property; to protect the safety of our
visitors or others; to fulfill your requests; or to cooperate in any legal
investigation.
HOW DO
WE USE COOKIES?
Your Web browser offers so-called "cookies" which, if you allow their
use, store small amounts of data on your computer when you visit a website.
Cookies do not contain any personally identifiable information about you and
therefore cannot be used to identify you personally. Cookies assist us in
tracking which of our features you like best. Cookies also enable us to
customize our content according to your preferences. You have the ability to
accept or decline cookies by modifying your browser and our websites are
viewable even if you disable the cookie function on your browser. However, if
you disable cookies, some advanced and customized features or offerings will
not be available to you. Our third party advertisers may also use cookies.
HOW DO
WE USE WEB BEACONS?
Some of our Web pages may contain electronic images known as Web beacons, which
are also called single-pixel gifs. These images allow us to count users who
have visited those pages and to deliver co-branded services. We also may
include Web beacons in promotional e-mail messages or newsletters in order to
count how many messages have been opened and acted upon. Web beacons are not
used to access your personally identifiable information but they are a
technique we use to compile aggregated statistics about our website usage. Web
beacons collect only a limited set of information including a cookie number,
time and date of a page view, and a description of the page on which the Web
beacon resides. Some of our Web pages may also contain Web beacons placed there
by our advertising partners to help us determine the effectiveness of our
advertising campaigns.
WHAT
ABOUT THIRD PARTY ADVERTISERS?
Some of the banner ads displayed in our websites are provided by outside
companies. These ads contain cookies and may also contain Web beacons. Unlike
cookies and Web beacons used by Primedia in content it controls at its Web
sites, cookies or Web beacons received with banner ads are collected by our
advertisers and we do not have access to this information. We use reputable
third parties to serve some or all of the advertisements that are placed within
our sites and they may use information (not including personally identifiable
information) about your visits to our sites and other sites to assist in
serving advertisements to you. They may share anonymous information with their
clients such as date/time of the banner ad shown, the specific ad shown, the IP
address, etc. Double-Click is our third party ad server. If you would like to
know more about their information gathering practices and "opt-out"
procedures, please see http://www.doubleclick.com/us/corporate/privacy.
HOW CAN
YOU CONTROL YOUR PERSONAL INFORMATION?
We believe that choice in how and when you are contacted is key to customer
satisfaction, so we offer several ways for you to update your contact
information or change your preferences.
1. If you have an online account at one of our
websites, you may be able to log on and update or change your contact or
account information. Check the site for further information.
2. You may unsubscribe to any of our online e-mail
updates by following the unsubscribe instructions in the body of any
message.
3. You may write to us and update your contact
information or ask that we not share your personal contact information
with third parties at: Primedia, Inc., c/o Privacy Coordinator, 745 Fifth
Avenue, New York, NY 10151. In those instances, we will retain your
information in a "do not promote" file in our database.
We will
take commercially reasonable steps to implement your opt-out requests promptly;
but you may still receive promotional information from us by mail for up to 60
days due to printing and mailing schedules, and up to 10 days for e-mail.
SECURITY OF YOUR PERSONAL INFORMATION
We use Secure Sockets Layer (SSL) technology to encrypt important information,
such as your credit card data, in an effort to prevent unauthorized access
during transmission of your orders over the Internet. We incorporate standard
industry practices internally and with our service providers suitable to the
degree of sensitivity of the information involved to maintain the security of
your personal information and to avoid its disclosure except as described in
this policy. Your personal information may also be protected by the password
you created when you registered at one of our websites where this feature is
offered. The confidentiality of any password is yours to protect. You may
change it anytime by following the instructions at the website where you
registered.
Although we
use our best efforts to assure that your data remains secure when maintained by
us, security during Internet transmissions cannot be assured. Primedia
employees are made aware of its privacy practices through periodic
communications and training. We limit access to personal data only to those
Primedia employees or agents with a specific need to access or retrieve this
information. We store data on multiple service systems, in controlled, secure
environments. To maintain the highest level of security, we conduct internal
reviews of our security measures on a regular basis. Remember, however, that
any personal information you post in chat rooms or message boards is available
to anyone.
CHILDREN'S
PRIVACY
Most of our publications and web sites are intended for adults. Some web sites
and publications, however, are intended for teens 13 and older but may include
features or material that may be appealing to children under the age of 13.
Primedia is strongly committed to protecting the safety and privacy of children
who visit our Web sites. We do not knowingly collect personal information
online from children under 13 and have adopted techniques to age-screen users
on our teen-oriented sites to ensure compliance with this Privacy Policy and
the Children's Online Privacy Protection Act of 1998 (COPPA). COPPA and its
accompanying regulations establish United States federal law that protects the
privacy of children using the Internet. Many of our sites include chat rooms,
bulletin boards and other features that we believe are unsuitable for children
under 13 and which are not necessarily monitored. We encourage all parents to
talk to their kids about online safety and to monitor their childrens use of
the Internet.
LINKS
Primedia may offer links to or from Web sites it controls to other sites within
the Primedia family as well as to sites operated by third parties. We offer
links to third party sites so that you can conveniently visit our vendors and
advertisers or locate other content likely to be of interest. We are not
responsible for the content; practices or policies of sites operated by third
parties and urge you to inquire about them before providing any personally
identifiable information.
CHANGES IN CORPORATE STRUCTURE
In developing our business, we might sell certain assets, or the company, or
parts of it, may be sold, merged or otherwise transferred. In such transactions,
user information, whether personally identifiable or otherwise, may be one of
the transferred assets.
VISITORS AND SUBSCRIBERS OUTSIDE THE UNITED STATES
Our websites and the servers that make these sites available worldwide are
located in the United States. The laws of the State of New York in the United
States govern all matters relating to these sites. Any information you provide
in subscribing to one of our publications or registering or ordering at one of
our web sites will be transferred to the United States. By visiting our sites
and submitting information, you authorize this transfer, processing and use.
CHANGES TO OUR PRIVACY POLICY
We will occasionally update this Privacy Policy as necessary to protect our
users and to comply with a changing environment. We recommend that you check
the policy when you visit our site to be sure you are aware of and understand
our current policy. If we make material changes to this policy or in how we
will use or collect your personally identifiable information, we will
prominently post such changes prior to implementing the change. We will not
make material changes in how we handle previously collected personal
information that have retroactive effect unless legally required to do so, and
we will e-mail registered website visitors information on material changes to
this policy.
CONTACT
INFORMATION
If you have any questions about this Privacy Policy or our privacy practices,
please e-mail us at privacypolicy@primedia.com.
Please include the URL of the Web site and/or name of the publication involved
in your request.
Or you can contact us by mail at:
Privacy Coordinator
Primedia, Inc.
745 5 th Ave.
New York, NY 10151
Or you can fax us at (212) 745-0131, Att: Privacy
Coordinator
Updated July 30, 2002
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