Canyon has partnered with a third party in the U.S. to help it establish a system for customer service, technical support and warranty. Since Canyon doesn’t sell its bikes through a traditional brick-and-mortar retail model, having the right process in place to field customer inquiries is imperative.
Our longtime romance with the Trek Remedy has had highs and lows. But with the new 27.5-inch-wheeled Remedy, we've been reunited—and yes, it feels so good.
At the North American Handmade Bicycle Show this weekend (NAHBS), a handful of students wanted to show the nation’s best bike builders that they, too, were masters of the craft. The students are enrolled in Professor Steve McGuire’s bike-building class at the University of Iowa’s art school. Class enrollment is spread fairly evenly between engineering students, like graduate student Ryan Grant, and art students, such as Jim Busby. It’s believed the program is one of only two such classes in the nation.
In the unthinkable event of nuclear holocaust, only the Nukeproof Pulse Pro and the cockroaches would be left standing. Well, actually, Nukeproof's speed-seeking downhill rig wouldn't be standing at all—it would be hurtling down technical terrain at mind-numbing speeds. And it would crush any cockroach that scurried into its path. Watch this video to find out why.
After spending serious time on the new Yeti SB-75 during our Bible of Bike Tests , we were divided over how it stacks up against its 'Super Bike' siblings.
The Intense Carbine 29 certainly evoked some intense feelings from the testers who put this impeccably equipped 29er through its paces in Sedona, Arizona.
Although we’ve never piloted a monster truck, the feeling can’t be far off from riding the TF01 29. It’ll jump a set of 20 cars no problem, but making that turn at the end of the run can prove difficult. I felt invincible aboard the BMC until I needed it to change directions, at which point I felt, well, slightly less so.
Our crew was completely divided on Santa Cruz's flagship DH machine. With back to back World Championship pedigree, and an equally impressive price tag, the biggest debate was on value. Be sure to pay attention when the testers mention fit, as this bike runs on the small side.
This was one of the more controversial bikes we tested. On one hand you have a brilliant carbon chassis and on the other hand you have an inhibiting component spec and a love-it or-hate-it automated rear suspension.
A lot of race bikes have a fairly narrow range in which they excel. To wit, if you aren’t pinning it on a relatively buff course, some of those bikes are about as fun as donating blood. This, of course, is understandable—they are race bikes, after all, and racing generally isn’t concerned with smelling the roses: it’s about gritting your teeth and putting the hammer down and tasting blood. Fair enough. Well, the Hei Hei can do the race thing just fine, but it’s also actually fun to ride as well.
The Specialized Epic Comp Carbon made our testers want to don race bibs and give Dave Wiens and Lance Armstrong a run for their money in the Leadville 100.
The latest version of Salsa's all-mountain 29er, the Horsethief 2, left some of our testers wanting to hit the trail as if they were running from the law.
Marin has made a comeback with the Mount Vision Carbon XM Pro. But how does this smartly equipped model rank against other top-of-the-line 'enduro' bikes?
LIV/Giant's 4-inch-travel Lust 1 is light, fast, good-looking and equipped with some of the best parts you can get on a bike for just over $3,000. Plus, it's one of the only brands to fully commit to designing and producing mountain bikes specifically for women. So what's the catch? Is there one? See what our testers thought.
Since when did cross-country mountain biking become synonymous with spandex, seriousness and shedding every possible gram from your bike? For most riders, it's simply about going for a shred with your friends—and, of course, going as fast as you can, both down and up.
Most mountain bikers are well aware of Specialized's flagship Stumpjumper and Enduro models. But hiding in the shadow of these standout bikes is a less-celebrated yet equally capable beast: the Specialized Camber Expert Carbon EVO 29.
Jamis has been making bikes with 27.5-inch wheels longer than most brands, so we had high expectations of the company's new cross-country whip, the Dakar XCT 650 Team. In this video, our testers debate whether the bike lives up to its promise.